7 tips and strategies to writing a winning proposal or tender
At Tsaks Consulting, Jason Cooney and our team of writers love winning tenders for clients. Over the past fourteen years, tenders and bids have become increasingly competitive – firstly due to more competition, and secondly, since many businesses across New Zealand are now more focused on winning tenders. They are putting for of their internal resources into winning tenders and they know what takes to win.
Our bid writing consultants help our clients win government and private sector contracts. We use a range of strategies to give our client that edge. Here are 10 tips and strategies we employ to help our clients win that you can use and adopt to increase your win rate.
1. Understand the client and demonstrate that you understand them
Many clients make the mistake of focusing on themselves in their bid and what benefits they can deliver. This does make some sense – especially the benefits part. The reality is that you are biding to the client and have to focus on their needs – and how your services or expertise align with their needs.
Understanding the client’s needs therefore becomes critical. Researching your client and the motivations behind why they have gone out to tender, any challenges they are facing, and their pain points is important as is understanding the regulatory environment in which they operate and their role and vision. When writing your submission, you need to demonstrate that you understand them and hat you have integrating and addressed this understanding within your proposal.
One key point is ensuring your values and objectives align. You may be bidding to a Council, regional ministry or private sector company that values sustainability and safety. Thee need to be integrated into your tender document and you need to show that your values align.
2. Answer the question in full. Provide evidence. Concisely cover any other possible issues or concerns.
The first step is critical. When you read the question for an RFP for any service in New Zealand, you need to create a template response that ensures you have answered the question correctly and in full. Interpreting the question is critical and there are differences in language in private sector and public sector bids.
The next step once you have written the response is to provide evidence. Facts and figures back-up your claims. Evidence and examples give your tender credibility and help you win. Finally, in a simple and concise manner, you can leverage on your understanding of the client and add in any additional benefits or issues that may apply to the question but have not been asked. It is critical that you do this in a short and concise manner so that it does not dwarf your response to the question.
3. Provide value added services where possible
Everybody loves something for free and this includes procurement teams and businesses. One of they advantages is that sometimes in tender proposals, you can offer something for free that doesn’t cost you anything – or at least costs you a minimal amount.
Providing additional value-added services to what have been asked for at no additional cost, that are relevant to the clients’ needs and the opportunity, can him give your tender that winning edge. For example, in legal tenders we recommend clients offer a 15 minute free advice hotline as well as access to their precedents and other thought leadership pieces.
This can also apply to plumbing and building maintenance business providing free advice on building maintenance and material selection, and health practitioners providing training and health tips and advice to vulnerable groups. The key point is that providing relevant, value added services will generally put the reader in a positive frame of mind and increase your chances of tender success.
4. Keep up with your competitors
It is critical that you keep up with your competitors and analyse what they are doing in the market. When they are introducing new and/or innovative products or services, you should monitor this to see if and how they add value.
Rest assured, your competition will be putting their best foot forward when it comes to tendering and you need to keep up. If you notice they are using a new IT system for example to make reporting and communication with clients more seamless, you should investigate potential IT systems and include these an option in your tender if applicable.
Monitoring what your competitors are doing is crucial to ensuring you maintain a competitive edge. It’s also important to know your competitors weak spots and look at how you can exploit these. When writing your proposal or bid, we don’t recommend you talk badly about or mention any of your competitors. Instead, we recommend you stress and showcase your strong points to shine a light on where you excel and let the reader draw their own conclusions.
5. Develop and integrate win themes
Win themes need to be developed and storyboarded. You need to tailor your win themes to the issue or situation at hand. It’s not about focusing on your key strengths and key points of difference. You instead need to align your strengths with the clients needs and develop win themes that align well.
Once you have done this, we recommend you integrate and interweave our win themes throughout the response to ensure you deliver a key message.
6. Develop and present a clean, clear and concise document
You need to structure your document so that it is easy to read and understand. Use lists and sub-headings where possible. It’s also critical that you use simple and easy to understand language.
Finally, since you are being marked against the question and evaluation criteria, you need to structure your response to reflect this. Using similar headings to the questions and working within the structure makes it easier for the reader to read and mark.
Graphics and infographics are great! You should use them effectively to convey simple solutions to complex problems and break up texts. Incorporating testimonials and personalising your bid with quotes also helps.
7. Proof-read and critically review your response prior to submission
Our professional bid writing service includes a bid review and critique service to clients. It’s a good idea to have an independent person to review your bid – even if you don’t use our service and have someone in your organisation who has not been involved in the bid review it.
You also need to proof-read your proposal multiple times and thoroughly throughout the process to ensure you submit a quality submission.
Conclusion
Our tender writing service in New Zealand helps businesses across the North and South Island write wining bids and tenders. We have helped businesses from Auckland to Queenstown and in between win contracts and write wining bids and proposals. You can contact our team here for assistance – or if you are writing your bid and tender in-house, adopt the strategies outlined above to help you win your next bid or tender and understand why you may be losing tenders.